Personal Identifiable Information (PII): When you sign up, we collect your full name, date of birth, phone number, email, and shipping address to provide services and deliver medications.

Medical Information: During consultations and questionnaires, you provide medical history, symptoms, lifestyle habits, and prescriptions which are stored in a HIPAA-compliant system.

Payment Information: All payment details are processed securely by Stripe. Jently never stores your credit card number, CVV, or banking information.

Technical Data: We collect non-identifiable data such as browser type, device, IP address, and cookies to enhance user experience, detect fraud, and improve security.

HIPAA Compliance Statement: Jently complies with the Health Insurance Portability and Accountability Act (HIPAA) and protects all Protected Health Information (PHI) in accordance with federal and state privacy laws.

Data Breach Notification: In the event of a data breach affecting your Protected Health Information, Jently will notify you as required by law, including the steps being taken to mitigate the breach.

Data Retention & Deletion: Medical records are securely retained for a minimum of seven (7) years or longer as required by state law. Requests for deletion will be honored where legally permitted.

Minors’ Privacy (COPPA Compliance): Jently’s services are intended for individuals 18 years and older. We do not knowingly collect or process personal data from anyone under 18 without verified parental consent.